Privacy Policy

Orders

We request information from the user. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date.) This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Emails & Catalogs

We never sell or rent your email address, mailing address or other personally identifiable information you provide us.

Choice/Opt-Out

Users who no longer wish to receive our emails may opt-out of receiving these communications by clicking on the Unsubscribe link in the email.

Colors

Unless otherwise agreed upon, all colors will be matched “as closely as possible” to your original artwork. Most of our products are hand-made / hand colored and differences in dye and color lots can be expected from time to time.

FOR AN EXACT COLOR MATCH, we use Pantone® matching systems formula guide for coated colors. For an additional charge of $15.00 per color, we will match pantone colors exactly to the colors in the Pantone® formula guide available from Pantone matching system.

Please note that due to differences in monitor calibration the colors displayed on your monitor may differ from the colors in the Pantone guide. We match colors based on the printed guide “ to the art proof.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Our site uses cookies to keep track of your shopping cart. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.Third party vendors, including Google and Teracent, show your ads on sites on the internet.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Users may opt out of Teracent's use of cookies by visiting the Teracent opt-out page.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry, SSL (Secure Sockets Layer.)

Correction/Updating Personal Information

If a user's personally identifiable information changes, or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This may be done by emailing us: info@bps.com


Notification of Changes

Any material changes in the way www.patches.co uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to Patches Co. Please reference the privacy policy in your subject line. Patches Co. will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.